Delete your account
Applies to the Coach JI app and coachji.com
You can permanently delete your Coach JI account and all the data in it at any time. There are two ways to do it — pick whichever suits you.
1. In the app (fastest)
Sign in, then go to Settings → Account → Delete account. You'll confirm with your password (or by typing the word DELETE if you signed up with Google or Apple), and the account is removed straight away.
Log in to delete my account2. By email
If you can't sign in, email us from the address on your account (or tell us which email the account uses) and we'll delete it for you.
Email support@todoitservices.comWhat gets deleted
Everything tied to your account is removed — we do not keep a copy:
- Account — your name, email and profile photo.
- Meals — every meal log, the food photos you captured, and your personal food library.
- Body profile — weight, body-fat and measurement history, calorie goals, and any health or life notes you saved.
- Training — workouts, sets, personal records, programs, templates and logged activities.
- Coach — your coach settings and your conversations with the AI coach.
- Sharing & devices — any trainer or buddy access you granted or received, and every signed-in session.
Deletion is immediate and irreversible. There is no recovery window and no restore — if you want your data, export or screenshot it first.
One exception: gym and trainer accounts
If your login runs an active partner (a gym or trainer white-label space with its own clients), the app will ask you to contact us first, so the space can be closed properly without unbranding your clients. Email support@todoitservices.com and we'll handle both together.
Questions
What we collect and how it's used is set out in our Privacy Policy. Anything else, write to support@todoitservices.com.
This page applies to the Coach JI app (Android package com.coachji.app,
coachji.com), published by TO DO IT SERVICES.